Welcome

Welcome to RidgewaterWellness.com. Ridgewaterwellness.com (the "Site") is operated by Ridgewater Wellness LLC (the "Company," "we," "our," or "us"). We respect your privacy and are dedicated to protecting the information of our users, customers, and Site viewers and visitors ("you," "your"). The information we collect from you, why we collect it, and how it is used and protected is outlined in this Privacy Policy. Please read this Privacy Policy carefully before using the Site. By using this Site, you accept, consent, and agree to be bound to and abide by the Privacy Policy and our Site's Terms and Conditions.

Information We Collect and How We Use It

When accessing the Site, we will learn certain information about you, both automatically and through voluntary actions you may take during your visit. This Privacy Policy applies to information we collect on the Site and in email or other electronic messages between you and the Site. This Privacy Policy is not applicable to information collected offline or outside the Site.

Site Visitors

The Site is hosted by Squarespace. Squarespace collects personal data when you visit this Site, including: information about your browser, network, and device; web pages you visited prior to coming to this Site; web pages you view while on this Site; and your IP address. Squarespace needs the data to run this Site and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Contact Form Submissions

When you fill out and submit the contact webform, we collect the data requested in the webform (such as name, email address, and message) in order to track and respond to your submissions. We share this information with Squarespace, our website hosting provider, so that they can provide website services to us. This message is also sent over email to an email account managed through Fastmail for storage and as a means of responding to message inquiries. More information on Fastmail's privacy practices can be found here: https://www.fastmail.com/about/privacy/.

Newsletter Signup Submissions

If we offer a newsletter or email update list, when you fill out and submit the newsletter/email notifications webform, we collect the data requested in the webform (such as email address) in order to track and respond to your submissions. We share this information with Squarespace, our online hosting provider, so that they can provide website services to us. This information is stored within Squarespace and used to send out newsletters and other email updates via Squarespace's email messaging center. All information collected through our contact forms and newsletter signup forms is protected by reCAPTCHA. Please review reCAPTCHA's Privacy Policy and Terms for more information.

Analytics

The Site collects personal data to power our website analytics. This collected data includes: information about your browser, network, and device; web pages you visited prior to coming to this Site; and your IP address. This information may also include details about your use of this Site, such as clicks, internal links, pages visited, scrolling, searches, and timestamps. This information is shared with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

The Site uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The Cookies Squarespace Uses.

Necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this Site to you.

Emails

We may send you occasional informational and marketing emails, which you can unsubscribe from by clicking the unsubscribe link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Fonts

This Site serves font files from and renders fonts using Google Fonts. To properly display this Site to you, these third parties may receive personal information about you, including: information about your browser, network, or device; information about this Site and the page you're viewing on it; and your IP address.

Scheduling and Session Bookings

When you use the Site to schedule a free consultation, an energy healing session, a mindfulness or meditation coaching session, or any other service offered through Ridgewater Wellness, we collect personal information from you to complete the booking. We typically collect your name, email address, phone number (optional in most cases), and any details relating to your appointment that you choose to share. This information is collected through our scheduling provider (currently Calendly) so that they can provide online booking services to us. For details on Calendly's privacy practices, please review their Privacy Notice.

If a paid service is booked through the Site, payment is processed through a third-party payment processor (such as Stripe). All credit card transactions are encrypted and secure. Information is transferred only over HTTPS with industry-standard encryption. Servers are verified PCI compliant. Your credit card information is not stored on our servers. The third-party payment processor will receive your personal information and process it in accordance with their own privacy policy (Stripe's privacy policy is available at https://stripe.com/privacy). Payment processors are used only to complete and process payment transactions.

Information Shared During Sessions

When you participate in a session — including a free consultation, an energy healing session, or a mindfulness or meditation coaching session — you may voluntarily share personal information with the practitioner, including but not limited to your medical history, mental health history, current physical or emotional concerns, and other personal details relevant to the session. This information is treated with care and confidentiality and is used solely to inform the practitioner's work with you. This information is not shared with third parties without your explicit written consent, except as required by law.

Please note that Ridgewater Wellness LLC is not currently a HIPAA-covered entity. The practitioner is not a licensed mental health professional, physician, or other regulated health care provider, and the services offered are not psychotherapy, medical treatment, or any other regulated health care. While we treat all client information with care, the heightened legal protections that apply to HIPAA-covered entities and licensed mental health practitioners do not apply to this practice.

Information Retention

We retain the information we collect from you (such as name, email, phone, and session-related information) only as long as we need it to provide our services, communicate with you, or as required by law. You may request that your information be deleted at any time by contacting us at the email address listed below.

Third-Party Links and Content

The Site may contain links to third-party websites or services that are not owned or controlled by us. These links are typically provided so that you may directly access a site that contains relevant information. We are not responsible for the content, privacy policies, or practices of any third-party sites. Your use of those third-party sites is at your own risk, and we recommend reviewing their terms and conditions.

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you are entitled to specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you in the past 12 months, as well as the sources, purposes, and third parties with whom this information was shared.

• Right to Delete: You have the right to request that we delete the personal information we have collected from you.

• Right to Opt-Out of Sale: For websites/businesses that sell your personal information, you have the right to opt out of the sale of your personal information to third parties. However, we do not sell your personal information.

• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. This means that we will not deny you goods or services, charge different prices, or provide a different quality of service based on your choice to exercise these rights.

To exercise any of your rights under the CCPA, please contact us by email at our Contact Page. We will respond to your verifiable request within 45 days, as required by the CCPA. If additional time is needed, we will inform you in writing.

Colorado Privacy Act (CPA) Rights

If you are a Colorado resident, you are entitled to specific rights under the Colorado Privacy Act (CPA) regarding your personal information. These rights include:

• Right of Access: You have the right to confirm whether we are processing your personal data and to access that data.

• Right to Correction: You have the right to correct inaccuracies in your personal data.

• Right to Deletion: You have the right to request that we delete the personal data we have collected from you.

• Right to Data Portability: You have the right to obtain your personal data in a portable, readily usable format.

• Right to Opt-Out: You have the right to opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or certain types of profiling. We do not sell personal data and do not engage in targeted advertising or profiling that falls under this provision.

To exercise any of your rights under the CPA, please contact us by email at andrew@ridgewaterwellness.com. We will respond to your request within 45 days, as required by the CPA. If we deny your request, you have the right to appeal that decision by contacting us at the same email address.

General Data Protection Regulation (GDPR) Rights

If you are within the European Union, you are entitled to specific rights regarding the collection, use, and protection of your personal data under the General Data Protection Regulation (GDPR). These rights include:

• Right of Access: You have the right to request access to your personal data and obtain a copy of the information we hold about you.

• Right to Rectification: You have the right to request that we correct or update any inaccurate or incomplete personal data.

• Right to Erasure: You have the right to request that we delete your personal data.

• Right to Restriction of Processing: You have the right to request that we limit the processing of your personal data under certain circumstances.

• Right to Data Portability: You have the right to request that we provide you or a third party with your personal data in a structured, commonly used, and machine-readable format.

• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or based on legitimate interests.

• Right to Withdraw Consent: If we process your personal data based on consent, you have the right to withdraw your consent at any time.

To exercise any of your rights under the GDPR, please contact us by email through our Contact Page. We will respond to your request within one month of receiving it. In some cases, we may need additional time, and if so, we will notify you of the extension.

Children Under 13

The Site is not intended for children under the age of 13, and the Site does not knowingly collect personal information from children under 13. Please inform us immediately by sending an email using our Contact Page if you think your child provided personal information on the Site without your consent, and we will remove the information from our records.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not currently support Do Not Track signals. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Privacy Policy Changes

We reserve the right to modify or update this Privacy Policy at any time, at our sole discretion, without notice to you. Any changes will be effective immediately upon posting on this page, with an updated "Last Revised" date at the top of this page. It is your responsibility to regularly review this Privacy Policy and to stay informed of any updates. By continuing to use the Site after any changes, you agree to be bound by the revised Privacy Policy. If you do not agree with the updated Privacy Policy, you must stop using the Site.

Contact and Questions

If you have any questions about this Privacy Policy, please contact us by email using our Contact Page.